The challenge a midsized regional bank with strong revenue growth wanted to get better control over its rising operational costs. This case study illustrates how gagnon associates used its business process improvement capability to optimize a clients newproduct development process. Performance management and lean process improvement results washington. Following the implementation of a new warehouse management system, anticipated improvements in productivity levels were not being achieved. View productivity improvement research papers on academia. Background a key division of exelon, one of the nations leading energy companies, faced a challenge common to many organizations today. Improving productivity and standard time updating in an industrial company a case study 140 international journal of mechatronics and applied mechanics, 2017, issue 1 need to develop a new production philosophy called toyota production system, to solve the paradigm in which, using few resources, it was possible to offer a. International journal of research in engineering and applied sciences ijreas. A case study on productivity analysis and methods improvement. We show a generalised version of the template in appendix a. A formerly highflying, enviably profitable surgical products division of a major health care company.
The method used by the bureau of labor statistics to calculate the price indexes that are used to deflate current dollar retail sales actually. Besides being a major contributor of economic growth and job creation, the retail sector also plays a key role in shaping singapores image as a leading travel destination and an attractive place to live and work. The improvement can be effected by changing technology, or by changing the way in which people work. Productivity improvement through work study sisay addis on. A case study on improving the productivity using ie tools international journal of mechanical and industrial engineering ijmie, issn no.
Department of industrial engineering and management. Building the foundations for improvement the health foundation. The manuscript examines how proper utilization of available resources improves the productivity of footwear industries that has been validated through taking peacock shoe factory as a case study. Obviously, this was just too good to keep to the process street team alone, so stick around if you want to find out how i did it. Evenson economic growth center yale university new haven connecticut, usa and d. Using yins approach, we produced a case study template suitable for our research program. Intl conference image processing, computers and industrial engineering icicie2014 jan. A case study of productivity improvement by using ie tools. Introduction organizations run on long term basis also termed as enternal basis adapting with changing conditions. Crop variety improvement and its effect on productivity the. Six sigma case study productivity improvement for steel. Business process improvement case study process reengineering. Business process improvement case study process re.
Productivity improvement in micro and small enterprise. A case study of vision lens factory roongrat pisuchpen1 and wongsakorn chansangar2 1 department of industrial engineering, 2 engineering program in engineering management, kasetsart university, chatuchak, bangkok, 10900. The manufacturing industry has gone through significant changes in. However, as each new improvement is added or improvements are made with. Case study helping exelon reduce costs every year by improving efficiency and sustainability. Productivity improvement through performance management d g dave gregory di i d i l director industrial engineering maple leaf consumer foods brian stephens senior industrial.
Case studies on productivity improvement and supplier. Members of the practice team have undertaken small qi projects in the past. International journal of research in engineering and applied. However, as each new improvement is added or improvements are made with respect to environmental changes, it requires manual changes to the system, leading to increases in work improvement costs. The productivity improvement in footwear industry can be approached by different methods.
Therefore it is important to adopt efficient productivity improvement technique so as to ensure individuals and organization. Rr504 six sme case studies that demonstrate the business. Request pdf a case study on productivity analysis and methods improvement for masonry work in the construction industry, a great deal of research has been focused on productivity improvement. Use process street to document processes you only do once in a while, so you dont have to spend 34 times longer than necessary refiguringout the fiddly bits you forgot to document in a findable place last time. So to gain profit from scarce time and to reduce waste it is necessary to use lean tools after identifying waste as well as adopting new manufacturing concepts and technology in every sector of the garments industry and new business initiatives should be tak. The role of productivity improvement tools and techniques. Read the online case study presentation or download using dmaic to improve nursing shiftchange assignmentspdf. The concern of this work is how to structure work so that people can and will want to maximize their productivity using a special approach to measurement and improvement of organizational productivity defined by the. Case study i highlights edm of stainless steel in which best process.
Details about the department of economics research impact case studies. Waste reduction and productivity improvement through lean tools. The study result implies that there is a positive impact of training and development in the improvement of productivity and employees performance of ocl. Objective of the study the objective of the study is determine the impact of tqm implementation on high productivity and quality research methodology. And the aims to formulate a labor productivity model by using the analytical hierarchy process ahp. Productivity improvement through process optimization. A case study on improving productivity by reducing. Productivity improvement by work and time study technique for. Proceedings of bitcon2015 research paper productivity. Smes of the wider potential benefits of improving health. This paper presents a case study in the development and application of a time study in a engine block manufacturing plant. While on company time and using company resources, the employee was developing her personal web site including. Moreover, there were no controls or procedures in place to control the productivity project objective reduce nonproductive hours per week per employee in.
The role of productivity improvement tools and techniques in the textile sector during manufacturing. Case study of bus seat manufacturer yeoh kim hao a project report submitted in partial fulfillment of the requirement for the award of the degree of master of mechanical and manufacturing engineering faculty of mechanical and manufacturing engineering universiti tun hussein onn malaysia june 20. According to his study the aims to identifying the factors. A case study about the improvement of business process. If you study cars from around the world take the best engine, the best brakes, etc from different models you cant put them together into a working car or anything close to the best car the parts wouldnt fit. Improving organizational productivity is an important current and future issue. A case study aggarsain1, prabhakar kaushik2 1research scholar, mechanical engineering department u. Study of productivity improvement using lean six sigma. It wanted to get more control over its extensive office infrastructure, reduce costs and be more. The main aim of this paper is to analyze critical factors affecting labor productivity in the gaza strip. Productivity improvement in micro and small enterprise producing exercisenotebook. Mar 26, 2016 two weeks ago i had a brainstorm with my team to think of how to improve productivity. Despite the strong topline growth, the bank had significantly.
Also, a proposed solution may emerge early in the measure and analysis phase, leading to an emphasis on planning and implementation in the improve phase. A case study about the improvement of business process models. Organizations are increasingly concerned about business process model improvement in their efforts to guarantee improved operational efficiency. Improving customer service and access in a surgical practice. International journal of research in engineering and applied sciences ijreas vol. Business process improvement howard bank case study fiserv. Improving productivity by reducing operation cost as six sigma process improvement 151 sequentially. Lodrina masiyazi, kudzanayi chiteka, mncedisi trinity dewa, and donald museka. International journal of research in engineering and. Case studies of quality improvement initiatives agency for health.
Productivity improvement through performance management. Three case studies 101 others believe it indicates that the store is providing less service and hence less output per 4ollar of goods sold. Songklanakarin journal of science and technology, 363, 345357. Release date 52010 an integrated process improvement undertaking will include the basis for making continuous process improvements which involves process and. Crop variety improvement and its effect on productivity the impact of international agricultural research edited by r. Waste reduction and productivity improvement through lean. Helping exelon reduce costs every year by improving. School of mechanical and building sciences, vit university, vellore, india email. Jul 23, 2015 organizations are increasingly concerned about business process model improvement in their efforts to guarantee improved operational efficiency. Impact of tqm implementation on productivity and quality a study at genaral motors dr. Case study questions, data collection forms and sources of information for answering each question a guide for the case study report including an outline of the report and references. Original article modifying production line for productivity improvement. Quality in healthcare case studies give the patient an.
Automated account opening processes and cut the timing from 90 minutes down to 20 minutes. Taking process improvement beyond the quality department pdf, 326 kb. Professor oriana bandiera improving the recruitment of health workers in developing. This is to certify that the thesis entitled case studies on productivity improvement and supplier selection. A case study of continuous improvement as a dynamic capability. Trevor provides his view on our role in the project and how we helped waitrose achieve bestinclass performance levels below.
A framework model is presented as based on the findings of a case study of process improvement within a firm. Productivity improvement in a kpo design center business case average productivity in engineering services group was averaging around 75% against a goal of 80%. Productivity improvement by work and time study technique. Satish keru raut department of mechanical engineeringjspms rssoer, narhe, punemaharashtra, india. In this six sigma case study, we look at a steel hardware manufacturer which was already doing well. This is to certify that the project work titled case study. This six sigma case study looks at how we increased productivity for a steel hardware manufacturing company. Case study of a plastic manufacturing and sales company. Read the online case study presentation or download aligning, improving key. A case study of vision lens factory roongrat pisuchpen1 and wongsakorn chansangar2 1 department of industrial engineering, 2 engineering program in engineering management, kasetsart university, chatuchak, bangkok, 10900 thailand. This initiative introduced a wireless it system to manage. Resulting effects on its subsequent cahps survey results.
Improvement engineered labour study 1 determine current line positions and existing staffing levels simplified steps 2 establish current best practices or methods used by position 3 time study elements of job position rating performance levels. Attempts are being made to increase the efficiency of work improvements through more widespread application of it to work systems. Gollin department of economics williams college williamstown massachusetts, usa cabi publishing 00 crop variety prelims 161202 4. Study of productivity improvement using lean six sigma methodology 35 1. The organization engages in the production of two product lines. Productivity improvement is a bonafide work carried out by mr. Proven quality and productivity examples are case studies that show evidence of. A case study of productivity improvement by using ie tools mr. Such was the case in the productivity improvement project. A case study article pdf available in applied mechanics and materials 4447 december 2010 with 3,891 reads how we measure reads. Quality assurance of business process models should be addressed in the most objective manner, e. Six sigma case study productivity improvement for steel hardware.
Productivity improvement is to do the right things better and make it a part of continuous process. A case study on labor productivity himanshu agarwal1, sohit agrawal2,dr. Modifying production line for productivity improvement. It provides the manufacturers part number and the quantity needed of each component.
Case study of improving productivity in warehouse work. In todays competitive retail industry, retailers must differentiate themselves by raising productivity and providing their customers with a unique shopping experience. The concern of this work is how to structure work so that people can and will want to maximize their productivity using a special approach to measurement and improvement of organizational productivity defined by the author promes productivity. The motivation for this study was the need to tackle the problem of productivity per shift.
In the construction industry, it is necessary to find the. Each case study in this publication shows key themes. Micro and small enterprises, lean practices, timemotion study, standardisation, productivity improvement. Case study of improving productivity in warehouse work junichi hirayama tomoaki akitomi fumiya kudo atsushi miyamoto, ph. In research, the conceptuallyrelated case study approach can be used. Two case studies have been reported i improvement of productivity in electrical discharge machining edm and ii multicriteria decision making mcdm approach for supplier selection. This case study summarizes a yearlong engagement during which gagnon associates helped a global client significantly improve productivity by using the ge workout process. Singh professor, jagannath university, rajasthan, india hemant yadav pg student, jagannath university, rajasthan, india abstract the globalization of the indian economy has faced a great challenge to the. Not only was personal internet use being abused, the manufacturer also found one employee who was starting her own internet adult web site while at work. Productivity improvement by work and time study technique for earth energyglass manufacturing company. Augmented reality is already improving worker performance. A formerly highflying, enviably profitable surgical products division of. The objective of the study is to determine whether the implementation of tqm leads to higher.